Full-time | Onsite | Victor Harbor, SA
Monday to Friday | 8:00am–4:00pm

Egritech is seeking an Office Administrator / Customer Liaison to support the day-to-day operations of the business and provide a high standard of customer engagement.

This role is central to the organisation and acts as the primary point of contact for customers, visitors, and internal teams. The successful candidate will be responsible for managing enquiries, supporting sales and operational processes, and ensuring the office functions efficiently and professionally.

Egritech is an Australian-owned engineering and manufacturing business and the founders behind Fleurieu Pod Houses and Fleurieu Tiny Houses, delivering practical and considered building solutions with a strong focus on quality and customer relationships.

This is a hands-on, onsite role suited to someone who enjoys responsibility, organisation, and working as part of a collaborative team.

Key Responsibilities

Customer Liaison

• Act as the first point of contact for customer enquiries via phone, email, and in person

• Provide clear, accurate, and timely information to customers

• Build and maintain professional, positive relationships with customers

• Support customers throughout their enquiry and engagement journey

• Ensure customer communications are followed up and documented appropriately

Office Administration

• Manage general office administration tasks and coordination

• Maintain accurate records, files, databases, and correspondence

• Assist with scheduling, documentation, and internal communications

• Ensure the office environment is organised, welcoming, and professional

• Support internal systems and processes to ensure smooth daily operations

Team Support

• Provide administrative and coordination support to sales and operations teams

• Liaise with internal stakeholders to ensure information is shared clearly and efficiently

• Assist with reporting, documentation, and task tracking as required

Skills and Attributes

• Strong verbal and written communication skills

• Excellent organisational and time management abilities

• Professional, friendly, and customer-focused approach

• Ability to listen effectively and relay information accurately

• Reliable, proactive, and able to manage multiple priorities

• Comfortable working onsite as part of a small, close-knit team

Desirable Experience

• Previous experience in office administration, customer service, or customer liaison roles

• Exposure to construction, manufacturing, housing, or building-related industries

• Confidence communicating with customers about customised or technical products

• Experience in these areas is advantageous but not essential, as training will be provided.

What We Offer

• Full-time onsite role based in Victor Harbor

• Stable working hours, Monday to Friday

• Supportive and collaborative team environment

• Opportunity to contribute to a growing Australian business 

How to Apply

Please email your resume and a brief cover letter to:
fleurieupodhouses@egritech.com.au